on-demand beauty salon marketplace

Many people find it hectic to visit a beauty salon for regular services. And the long line at these salons makes it even harder for busy people. So, in this situation, customers needed a more efficient and effective solution that meticulously serves their beauty services on demand.

Apart from this, the expanding trend towards personal grooming among youngsters and seniors and the availability of modern spa technologies are anticipated to fuel the expansion of the worldwide spa and beauty salon service market. Another crucial factor is that, following the COVID-19 outbreak, customers are hesitant to visit any spa or salon. And precisely, this is what an on-demand beauty service app serves the purpose of.

Our on-demand Beauty Salon app, HairWeGo, allows users to get the needed salon services at a convenient time and comfortable environment. The on-demand salon app development services provide businesses access to their customer base most efficiently. 

Our Solution HairWeGo:

Our solution HairWeGo is an on-demand beauty salon marketplace that consists of a user app, staff app, seller app, and admin panel with advanced features. 

The solution helps businesses run more efficiently. By automating the entire salon procedure, the solution relieves you of a great deal of stress. All of the salon's activities are simplified like managing invoicing, online appointment booking, and much more.

It manages time effectively as HairWeGo assists businesses in making the most of their working hours. The salon operating tools are not designed only to help out with client management, they are also effective for staff management too. Moreover, the software builds the individual profile of each staff working at the salon. All of them have their appointment calendar and work progress tracking options. It helps businesses understand which employee is performing better and which one is not. You can make accurate individual assessments and evaluations of the team. Furthermore. it eases the process of rewarding staff and giving feedback based on results.

Also, it allows you to get data regarding regular customers, and their preferences about the services and products which will give an insight into the customers. This information is significant because it can be used to deliver customized promotions and maintain a good relationship to convince them to come back. Besides, the app allows businesses to examine the trend for beauty and spa services and their demand extensively so that they can tailor their menu promotions, deal rates, and so on to provide everyone with a unique experience.

Features

User App

Signup: The users can easily sign up for the app by email, social media, or phone number.

Nearby salons: This feature allows the user to explore the nearby salons and get the services within a short period of time.

Discount coupons: The users can avail of discounts on products and services.

Book services: The booking feature helps users view and check the experience of beauticians and based on their preference the user set an appointment.

Categorized services: There are different categories of services, through this feature the user can check all the details of the categorized services.

Reviews: The review option lets users view the reviews of customers to check on valuable insights about the service or product. On the other hand, users can share their experiences with reviews. This can be helpful for other users to choose when they go for any services or products.

Email & Push Notification: The feature will allow the users to get an email or notification for any information or update.

Referral system: The referral code allows the user to get bonuses.

Earn & use points: The users can earn points while purchasing any product or service. It will be converted into an e-wallet from where the users can use those points to purchase any products or services.

Multiple payments: The user can select a payment method for the product/service taken. There are multiple payment methods such as e-wallets, cash, and credit/debit card.

Rent & buy products: The app also includes the option to avail products for rental items such as wedding dresses, wedding halls, makeup instruments, etc. They can also buy beauty products, personal care, and much more.

Live tracking system: The user can live track the service provider regarding the delivery or service schedule.

Orders summary: The feature will allow the user to get the summary of his/her order.

Staff App

Appointment info: The staff can view all the information about appointments through the feature.

Delivery statistics: This feature allows the staff to get the delivery statistics such as: completed delivery, product delivery, service delivery, canceled or ongoing delivery, and recently completed delivery.

Sales statistics: Salon staff can get the overall sales statistics from the dashboard easily.

Chat/ talk: The staff can chat or talk to any queries or problems of customers.

Seller App

Add saloon: It is a feature where sellers can create their saloons. 

Add services: sellers can add different services under a saloon using this feature

Add employees: This feature helps with employee registration under a saloon 

New users: It also allows registering new users where they are required to provide their name, email, etc. for registration.

Book appointment: In this section users can see the services and time. According to their choice, they can book any services they want.

Email and push notification: (Determine the criteria for when will users get the email and push notification) For example: if a user booked an appointment he will get notified by email along with a push notification.

View appointments: Sellers can see the list of appointments made by the users.

Add images: The seller can add/edit the images of their product and services.

Clients & revenues reports: With this feature, sellers can get the report of clients and revenue.

Report Spam Comments: If any inappropriate comment is being done by any user the seller can immediately report the spam comment through this feature.

Customized products: The seller can customize products and their details through the feature.

Admin Panel

View users & salons: With this option, the admin can view all the users and salons.

Add Categories, and Offers: The admin can add or edit the product categories and services.

Manage Reviews: Admin can manage the customer feedback by reviewing and rating and can warn the service providers in scenarios of customer complaints.

Ratings and Reviews: These help to identify the customers’ feedback and ratings, and also provides accountability and quality control for services.

View reports: The admin can view all the reports of users, sellers, and staff.

Languages setting: The admin can add or delete any language.

Contact Us for More Information

This application is built with Kotlin (Android), Swift (iOS), React (Front End), and Django (Backend).

Based upon request we can provide the solution also in flutter (mobile app) and in node.js (Backend).

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